Shipping And Delivery

Working time: All week Mon – Fri (excluding holidays)

Shipping from: 153 Doc Lap Street, Tan Quy Ward, Tan Phu District, Ho Chi Minh City, Vietnam

I. Delivery time

Order processing commences in accordance with the details supplied at the time of placement.

Delivery time = Handling time + Shipping time

Handling time:

Each order that we receive payment for will be processed within 1 – 3 business days. In the event of a significant delay in the shipment of your order, we will communicate with you via email or telephone.


Shipping time:

  • 6 – 8 business days, excluding weekends for US Standard shipping
  • 2 – 3 business days, excluding weekends for Vietnam Standard shipping
  • 12-30 business days, excluding weekends for international shipping

Shipping time for missing orders/change in shipping address?

Orders are missing products or change shipping address. We will process takes 2-3 business days

  • 6 – 8 business days, excluding weekends for US Standard shipping
  • 2 – 3 business days, excluding weekends for Vietnam Standard shipping
  • 12-30 business days, excluding weekends for international shipping

II. Shipping fee

You may place an unlimited number of orders without incurring any additional shipping charges beyond the fixed rate for each item. This is applicable to each product:

Local  Shipment cost/ Order
US  $5.95
Vietnam  Free
Rest of World $15.95

This shipping rate includes all fees and charges for shipping an order.

III. When will I receive the tracking number?

Track your package

You will receive an email with a tracking number once your product has been sent.

My tracking number is not working.

The carrier’s system may not reflect tracing numbers for up to two days. Carriers may experience interruptions in website updates or order delivery. Please contact us within three business days if the tracking number continues to be non-functional.[email protected]

About Late Deliveries

Most packages are delivered on time. On rare occasions, orders show up after the estimated delivery date. 
– Possible Reasons for Delay Incorrect Address 
– Missing apartment, building, floor, or unit number 
– Severe weather conditions 
– International customs procedures 
When delivery is later than expected, please notify us via email: [email protected]. We will resolve it for you in 2 business days.

Questions about the Shipping should be sent to us at [email protected]